Our Clinics Staff openly embrace the Modern Medical Model Optometry Practice needless to say there have been growing pains along the way as we transition away from the prior restricted uninspiring Optometric Practice role. Each Staff member hopes to one day to ascend to the designate Certified Optometric Anterior Segment Technologist (C.O.A.S.T.).
After a number of applicant hires and fires and a hurry up offence to be ready for the Medical Model it became rapidly apparent that prior job experience and seminars and home study courses were not turning out people that helped our practice thus it became obvious we had to train in house thus the C.O.A.S.T. Initiative came to fruition.
Our staff are experts in medical billing. Are strong suited in Optometric/Medical triage. Pocess the acumen related to Contact lens training and management. They can operate the New entities specific to Medical Optometry namely Digitized Imaging/Pachymetry and High Def O.C.T. technologies. With regards to the later they are becoming keenly aware of what are the determinative Normal versus Abnormal findings in the battery of O.C.T. tests. From there they place our patients in one of 4 Yearly management models and make sure patients report on instruction. The staff know what is normal or abnormal post cataract surgery and post anti veg injection such that any anomaly is accurately reported and remediative steps can be intiated once the patient is seen. Our patient Demographic is one of ascending years and with that comes new challenges that requires new intricate technologies in their care regimen be it regarding Glaucoma or Macular Degeneration. Our staff time and again rises to these new and varied opportunities.They are excited about The Newest addition: The Dry Eye War Room called (Lid Lab) and could hardly wait to be Lattise Ambassadors. Once spending time with our staff I think you will agree they have only yours and your families best interest at heart always.